Summer and Samovar: Know thy tech customer (video)
Posted by Amy Ziari | Posted in business, marketing, tech, video | Posted on 06-07-2009
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Sometimes, non-tech companies find themselves the source of geek obsession. In San Francisco, one of these companies is Samovar Tea Lounge.
The question is: how to embrace it?
In the case of Samovar, they put a personal appeal to the tech community in their actual menu, called “Tea and Technology.” It’s a simple gesture but one that communicates Samovar’s technology philosophy and also how fans can extend their Samovar experience outside of the cafe through digital mediums, such as their e-newsletter, Twitter and videos on their site.
It’s amazingly smart and a good example of a company that is really tuning into who its customers are beside the obvious (in this case, tea enthusiasts).
Check out the video, which also includes an ode to summer at the end that I made for all of my wonderful viewers.
Tea and Technology from aziari on Vimeo.
Know any other non-tech companies that are using some innovative methods to connect with their tech-y customer base? Please share!

